Monticello Bankshares, Inc. (MBI) and its subsidiaries feel that it is very important to safeguard the privacy of our customers. When you share information with us, you can be sure that we’ll protect your privacy.
CONFIDENTIALITY: Your financial information is private, and we know it is important for that data to remain confidential. We assure you that we will handle your information with discretion and care. MBI employees will access your financial information only when it’s necessary to comply with your requests, maintain your accounts, and otherwise meet your needs.
DATA COLLECTIONS: To match you with the financial services best suited for you, we collect and use publicly-available information, as well as information you give us, so that we can deliver better products and services to you and provide you with information about other products and services that might benefit you.
DATA DISTRIBUTION: We may exchange information with consumer reporting agencies and provide it only when legally required or permitted in connection with things such as, but not limited to, litigation or fraud investigations.
MBI will share our experience with you with the credit bureaus. Our reporting to credit bureaus is governed by The Fair Credit Reporting Act. Under the Fair Credit Reporting Act you have the right to make sure that your credit bureau reports are correct and accurate.
Credit Bureaus are private organizations that compile your credit history and make that information available to lenders to assess potential borrowers’ creditworthiness. We provide the credit bureaus with information regarding the status of your account. You may contact the credit bureaus as follows:
PO Box 740123
Atlanta, GA 30374-0123
701 Experian Parkway
Allen, TX 75013
Trans Union Corporation’s Name Removal Option
PO Box 97328
Jackson, MS 39288-7328
The national credit bureaus offer a toll-free number to opt-out of all pre-approved credit offers with just one phone call. Call 1-888-5-OPTOUT (1-888-567-8688) for more information.
To the extent you believe that we have inaccurately provided information to a credit bureau, please contact us in writing at Monticello Bankshares Inc., PO Box 421, Monticello, KY 42633. Please provide us with your account number as well as all other information you believe we should know about the situation. We will investigate and respond to you within 30 days.
Credit Bureau Information Accuracy: Your rights are governed by The Fair Credit Reporting Act and vary depending on whether an action has been taken as a result of a credit bureau report. In the event that you want your credit bureau report, you may request it by contacting the particular credit bureau. If you have been denied credit based on information in a particular credit bureau report, you are entitled to a free copy of your report from that credit bureau, provided you ask that bureau for a report within 60 days of the notice to you. In some circumstances you may have to pay a fee to get the report. You also have the right to challenge the accuracy of information contained on your report.
MINORS: Monticello Bankshares Inc., does not knowingly market credit products to those under the age of 18, nor do we solicit personal information from children. In the event we receive an application for credit from a child under 18, our processes are designed to screen out applications so that a child cannot open an account.
How we use information obtained on our website(s):
Whether you’re a customer or just a visitor to our website(s), we protect the information you give us.
YOUR APPLICATIONS: If you apply for products or services or enroll in any banking or investing that we make available online, you may be asked to supply personal information necessary for us to process you application. Any interactive applications available on the MBI web-site(s) will be maintained and submitted in a secure transmitting format. Any information that is submitted through these interactive applications will be encrypted. We may retain the information you provide so we can offer you products or services related to your financial needs.
YOUR EMAILS: Your emails to us should be sent using the address listed under “Contact Us” on our web-site(s). Neither your inquiry nor response is secure; you should not (nor will we) include confidential account information in an email message. We reserve the right to determine whether to respond to you via e-mail or, depending on the circumstances, by using a more traditional method, such as the U.S. Postal Service or by telephone. You may also contact us by phone, U.S. postal mail or by visiting one of MBI’S Offices.
OUR SURVEYS: We may post a survey or promotion on our web-site(s). Information that you provide in connection with a survey or promotion may be used for internal marketing purposes including, but not limited to, developing web-site(s) information and services you may find helpful. We also may inform you of new or upgraded products and services from MBI based on the information you give us.
OUR PLANNING TOOLS: When you use any planning tools (calculators and worksheets) that we may post on our web-site(s), the calculations are not stored in our records. We have no access to the personal information you provide when using these planning tools.
ONLINE BANKING AND TRADING: In the event we make online banking available to you through our web-site(s), you may be required to provide personal information to us in order to use such services. This information may be retained in our system (or the system of any outside company that assists us in delivering such services to you).
Web sites store information in a small text file, called a “cookie,” on your hard disk.
Cookies contain information about you and your preferences. For example, if you inquire about a flight schedule at an airline's Web site, the site might create a cookie that contains your itinerary. Or it might only contain a record of which pages within the site you visited, to help the site customize the view for you the next time you visit.
Only the information that you provide, or the choices you make while visiting a Web site, can be stored in a cookie. For example, the site cannot determine your e-mail name unless you choose to type it. Allowing a Web site to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.
Your internet browser is set up to allow the creation of cookies; however, you can specify that you be prompted before a site puts a cookie on your hard disk, so you can choose to allow or disallow the cookie; or you can prevent your browser from accepting any cookies.
For instructions on how to disable that allowing of cookies on your PC please see the help section of your internet browser.