ChekCard Debit Cards
Debit Card Fraud
In our continuing efforts to provide superior protection to your accounts, we are empowering you with new tools to react to potential fraud quicker and more efficiently than ever before! Falcon, our new fraud alert system, offers you the peace of mind that comes with 24/7 monitoring and THREE ways to communicate with us - Talk, Text and Email!
We are excited to offer you these complimentary enhancements and look forward to working with you. If you would like more information about Falcon, our new debit fraud alert system, or have any questions please contact your local office during regular business hours or call us toll free at (800)909-3420.
To activate or report a debit card lost or stolen call toll-free 888-399-0976, option 4.
COMING SOON – MBC DEBIT CARD CHIP CARDS
As a commitment to your security, MBC is bringing your Debit Card to the next level of protection by implementing EMV chips. EMV chips are encrypted microchips embedded in the debit card. They provide an enhanced layer of security to your transactions proven to reduce counterfeit fraud. This Chip technology is now the industry standard in the U.S.
Using your new Debit Card chip card at businesses and ATMs is easy! Just follow these steps:
- Following the instructions on the ATM or point of sale terminal, insert your chip card into the terminal. Be sure to leave your card in the terminal until the transaction is complete. If you remove your card too soon, the transaction will end and your purchase will not be processed.
- Input your PIN or sign your sales receipt to complete your purchase, if necessary.
- For sales transactions, your purchase amount will display on the terminal.
- Remove your card once the transaction is complete.
The chip cards will still have the usual magnetic stripe on the back so you can continue using your card at non-chip point of sale terminals and ATMs. For security purposes, if your new EMV enabled card is not activated 3 months after issuance, the card account will be temporarily closed. You can contact your local office to get the card account reactivated.